FAQ & Contact

FAQS

Frequently asked questions & answers

General Questions

General Admission to Cali Beach is $20. Entry is FREE with all Daybed, Booth and Cabana bookings. 

Cali Beach reserves the right to refuse admission for unsuitable attire which includes; body paint, offensive clothing or swimwear and anything else deemed inappropriate by security or management. 
All guests must wear suitable footwear when entering and exiting the venue. 
Sporting team tops are strictly prohibited. To bathe in the pool we do enforce that you wear proper bathing attire, you may not enter the pool fully clothed. Please note that topless bathing is not permitted in the venue. 
CALI AFTER DARK does not permit swimwear, thongs, board shorts or singlets. Dress code is smart casual/cocktail attire from 6pm. If you have been at Cali Day Club, you are welcome to stay in the venue for Cali After Dark however you must bring a suitable change of clothing.

WHAT FORMS OF ID DO YOU ACCEPT?​
ID is a requirement by law and is unavoidable. Only the following forms of identification are accepted as proof of age to allow entry into the premises:
  • a current Australian driver’s license or permit,
  • a valid Digital iD
  • a current Australian or foreign passport,
  • a current Government issued proof of age card,
  • other current identity documents approved by the Liquor Licensing Division such as the Victorian Key-pass,
  • an overseas drivers license that must contain the persons photograph, date of birth and be written in the English language.

Cali Beach does not accept head tattoos, or anything offensive or gang-related. Please click here for further details regarding head tattoos. 

Cali Beach Tattoo Policy scaled

Yes Cali Beach does have lockers available for use, please visit the gift shop to arrange usage of lockers for your visit.

Food and drink (including water) purchased elsewhere may not be consumed inside Cali Day Club or Cali After Dark. If you have any dietary requirements you will need to contact Cali Beach in advance so we can look at accommodating your request. 

Yes, we do have an ATM inside the venue. 

You are welcome to leave the venue however you will be required to line-up upon re-entry. 

There are two elevators at the venue to get patrons in and out.

All Daybeds, Booths and Cabanas will be provided with towels upon arrival to your booking. If additional towels are required please see your host on the day.

All General Admission, please visit the gift shop to request towels for use on the day. Please be aware we do not allow the use of personal towels and they cannot be brought into the venue. 

No, under 18s are NOT permitted into the venue under any circumstances.

No ticket is required for Priority Entry, your name will be added to our Priority Entry list and you will be asked to provide photo ID on the day to verify your booking.

Cali Beach has an assortment of free seating areas available, but this is not guaranteed. We always advise to book Daybeds, Booths or Cabanas where possible to avoid disappointment. 

Friday – Bookings and arrivals from 5pm

Saturday and Sunday – 12pm till 6pm / 7pm till close (arrivals from 7pm for night bookings)

Please advise staff when making a booking and placing your order. Whilst every endeavour is taken to ensure that cross contamination doesn’t occur, we are not a gluten free kitchen and some cross contamination my occur.

Whether you’re seeking your start amid the fast-paced venue action, or looking for a new challenge in your corporate career, we want to hear from you.

Booking Questions

Cali Beach has a no refund, exchange or cancellation booking policy & will remain open unless closure is forced. For further details please see our full  terms and conditions.

We understand weather is always a concern but in the event of intermittent bad weather, we do have some undercover areas available, and umbrellas as well for each VIP daybed, booth or cabana.

The area you reserve is for a maximum number of people. Additional guests can be requested via the Cali Beach office and may require an additional fee if approved. Please contact us on (07) 56 201 024.

On arrival to Cali Beach, your host will process the remaining balance prior to entering the venue.  
This can be paid by either card or cash on the day. 

Entire Minimum Spend is applied as a credit towards food and beverage purchases (standard mixers, juices and sodas are included). Minimum Spend Cost is NOT inclusive of Booking Fee or Staff Gratuity.

Capacity of Cabanas are 15 guests with our Grand Cabana able to cater for 30 *If available.

Capacity of Booths range from 5 guests up to 15 guests.  

The cardholder must be present at check-in with the credit card used for the booking with matching photo ID

No, unfortunately the Daybeds are pre-allocated.

Daybed Bottle service is not available unless a minimum spend of $1,000 is made in addition to your initial booking cost.

Functions will be considered upon application and must have a minimum of 100 guests. Availability is heavily restricted for functions to be held. We suggest enquiring about Cabanas and Booths as an alternative option for any smaller groups. 
Corporate events will be considered with exclusive venue hire Monday to Thursday. 

In the case of severe weather, observed as potentially detrimental to the wellbeing of our patron’s, Cali Beach reserves the right to remove umbrellas from the premises primarily for purposes pertaining to safety.

BookingS

If you would like to enquire about booking an area such as Booths or Lodges please submit your details below via the booking enquiry button and someone will be in touch to assist you. 

For large functions of more than 100 guests please contact the events team here.

questions?

For general enquires, please submit your query below and someone will be in touch to assist you.

ConTact

Phone
+61 756 201 024

Address
21a Elkhorn Ave, Surfers Paradise
Gold Coast, Australia

Lost Property
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Opening Times

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: 5pm – 1am
Saturday: 12pm – 1am
Sunday: 12pm – 1am

*For public holiday times and events please check our Google profile and events page.

Booking Enquiry

Please submit your query below and someone will be in touch to assist you with pricing and availability.

GENERAL Enquiry

For general enquires, please submit your query below and someone will be in touch to assist you.

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GENERAL Enquiry

For general enquires, please submit your query below and someone will be in touch to assist you.